-:.[ FAQ ]::.

CONTACT US:  

* How can I get in contact with customer service? 
 
For customer service inquiries only, please click "contact" at the top right corner on the home page.

* I emailed your customer service. When should I get a response?

We aim to respond to all e-mails within 48 hours. Please note that this timeframe may be extended during and immediately after launches. 

* Where are you based? 

We are located and founded in Miami, Florida

EXCHANGES/RETURNS:
*CURRENTLY ALL SALES ARE FINAL*

[ store policy ]- NO refunds or returns 

ABOUT MY ORDER:   

* Can I make adjustments to my order after it has been placed? 

We can't make any promises, but we will try our best! E-mail us at "contact" ASAP for changes regarding size, color, shipping address, or order cancellation. Unfortunately, we can not add items to your order after it's been placed :(

SHIPPING:

*Do you ship internationally?  

YES! We ship WORLDWIDE :) 
 
*When will my order arrive? 
 
Domestic orders typically arrive 3-5 business days after your order is processed. Processing typically takes 1-2 business days. For international orders, please allow up to 7-10 business days to arrive.